Returns & Exchanges
At Trump Watches, we stand behind the precision and prestige of our timepieces by offering a 30-day return policy for items in original, unworn condition. Your satisfaction is our highest priority, ensuring every purchase meets the gold standard of luxury horology.
Initiate Your Request
Contact our dedicated concierge team or log into your account portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely place the watch in its original presentation box, including all certificates of authenticity, warranty cards, and protective films.
Complimentary Shipping
Affix the provided prepaid insured shipping label to your package and drop it off at any authorized courier location to ensure safe transit back to our facility.
Quality Inspection & Refund
Once our master watchmakers verify the timepiece's condition, your refund or exchange will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing